Saturday, August 18, 2007

Open Letter to Fido

Dear Fido,

I recently received what I believe is a phishing email disguised as a pretty authentic-looking email from you. As I am, in fact, a customer of yours, I wanted to forward it to you so you could do something about it, but I can't find any email addresses on your website. Yes, there are forms, and yes, I generally do prefer forms when contacting customer service. However, to forward a phishing email I need an email address. Since you don't provide any email addresses, I can't do anything about it.

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