I thought of this when I read Clay Shirky's Rant About Women:
And it looks to me like women in general, and the women whose educations I am responsible for in particular, are often lousy at those kinds of behaviors, even when the situation calls for it. They aren’t just bad at behaving like arrogant self-aggrandizing jerks. They are bad at behaving like self-promoting narcissists, anti-social obsessives, or pompous blowhards, even a little bit, even temporarily, even when it would be in their best interests to do so. Whatever bad things you can say about those behaviors, you can’t say they are underrepresented among people who have changed the world.
One thing I've been doing in my own life, primarily out of distaste for the self-aggrandizing jerks and pompous blowhards I've encountered, is I always try to represent my level of confidence and certainty accurately. I try to give safe deadline estimates, not optimistic ones. When I know I can do the thousand words in an hour I say so, but if I'm not sure if I can I say it will take three hours. (Q: WTF's with the wide range? A: I can work much faster when I'm already familiar with the text type and the subject matter.) If you've been reading my blog for a while, you might have noticed that I try very hard not to make declarative statements unless I'm actually certain. I do that in real life too, and I've found that it's given me credibility over time. When I do make a declarative statement, people tend to listen.
Recently we had a client request a very large, important text for an impossibly tight deadline. After some discussion and negotiation, we came to the conclusion that we could deliver it on time by dividing it up among the entire team, but we couldn't guarantee our normal quality level. Normally, if a text is divided up among several translators, another translator who didn't work on it rereads the whole thing and makes sure it's internally consistent. There simply wasn't time for that to happen. But it was so important and the deadline was so imperative that the client agreed to this, and made time in their own schedule to come into work early to reread it and do quality control themselves. Once it was all done, we ended up getting a very happy email from the client, because the text we delivered was of high quality and needed very little revision at all. Which wasn't completely surprising - we do do high quality work - but we couldn't realistically guarantee the quality if no one does a reread. So we give a realistic estimate, exceed it somewhat, and the client is happy. On the other hand, the people before me in the project cycles overestimate their abilities, and it annoys people downstream and is detrimental to the quality of the entire project.
A long time ago, I took the VIA Signature Strengths quiz and found that my top signature strength is modesty and humility. But you're supposed to use your signature strengths, and I couldn't tell how you actually use modesty and humility.
Turns out this is how. And it only took me five years to figure it out.
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