Thursday, April 27, 2006

Attn: Sympatico customers

Frequent disconnects? Is your internet connection dropping every 1/2 hour to hour?

Lots of people are having that problem, as you can see on dslreports.com or on the Sympatico forums.

If you're having this problem, we NEED you to call 310-SURF and report it. Yes, it's annoying to have to convince the techs that you have a problem (although I got a really good tech - YAY John!). But until 100 people call in and report it, their tracking system doesn't consider it a widespread problem, so they'll consider you a one-off unless 100 people call.

So if you're having this problem CALL! They seem to be open 24/7, although I can't guarantee that.

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