Tuesday, June 29, 2021

Magic Words: "or . . . ?"

A thing that exists in the world: well-intentioned people who have innocent questions that they want to ask for a good reason.
 
Another thing that exists in the world: assholes who are cruel and malicious under the guise of asking innocent questions for a good reason.

If you're a well-intentioned person who has a good reason for asking an innocent question of the sort that cruel, malicious assholes might weaponize, you can often disarm your question with one simple conjunction: "or".

Scenario:

Cousin Dorothy has just announced her engagement! Congratulations, Dorothy!

Traditionally, you've been invited to your cousins' weddings, but you know that event planning isn't exactly Dorothy's thing, so she might have a smaller wedding that doesn't go as far as inviting the cousins. (After all, if you invite one cousin you have to invite them all, and there are just so many cousins!)
 
You happen to own a wedding-appropriate dress, but it has long sleeves. You'd get overheated if you wore it in the summer. 
 
So you want to find out when Dorothy's wedding is going to be, without being seen to presume that you'll be invited.
 
Normally, this could be achieved with a simple small-talk question: "So have you set a date yet?"
 
The problem is your family also includes Auntie Em. Auntie Em is very vocally judgmental about many things, and one of the things she's vocally judgmental about is "you're only engaged if you have a wedding date set."

So if you were to ask "Have you set a date yet?" you could come across as being judgmental like Auntie Em, as though you're setting up to gotcha Dorothy for not having a date set yet.

You can avoid giving this impression with one simple word: "or . . . ?"

Instead of simply asking the question that might come across as judgmental, add at least one alternative, and deliver them verbally with a rising and trailing "or".

"So have you set a date yet? Or are you just enjoying being engaged? Or . . . ?"
 
Presenting a perfectly reasonable alternative that is no less positive creates the impression that you think it's perfectly valid not to have set a date. You're making it clearer that you're not being judgmental like Auntie Em.

The function of the final "Or . . . ?" is, explicitly, to avoid setting up a false binary (assholes like Auntie Em often set up false binaries as gotchas) and, implicitly, to make it clearer that you understand there are a wide range of situations in life and you're open to whatever they might say here in response.

The final "Or . . . ?" also help with tone. Sometimes, the tone and delivery of "A or B?" can come out as judgey. (Imagine the tone that would be used for "Want a cup of tea? Or do you think you're too good for tea?") Ending with a rising and trailing "Or . . . ?" reduces the risk of producing this tone.

Some other examples:

Compare asking your host "Do you want me to make the bed?" vs. "Do you want me to make the bed? Or strip the bed? Or . . . ?" With the second option, you're acknowledging that different options are convenient for different people and you're absolutely open to doing whatever is most convenient.

Compare asking your boss "What do you want me to do if Important Client comes in while you're in the meeting?" vs. "If Important Client comes in while you're in the meeting, do you want me to come get you? Or take care of them myself? Or . . . ?" You recognize that there are nuances, you've taken the initiative of thinking of a couple of ideas yourself rather than making your boss come up with solutions, you're showing that you're open and amenable to doing whatever your boss thinks best.


At this point, some people might be thinking "Instead of all this strategic conjunction use, why not just be direct and ask Dorothy whether you'll need a summer dress for her wedding?"

And sometimes you can do that! In which case, you don't need me! Go forth and say whatever you want!

But sometimes that causes interpersonal problems. And, in these cases, you can often smooth things over with the judicious application of one simple word: "or . . . ?"

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