Friday, September 13, 2019

Things They Should Invent: "helpful" "funny" "agree" buttons on advice column comments

As I've mentioned before, I enjoy reading advice columns.

Many columns have robust commenting communities, where commenters provide helpful advice, insight and perspective.

Many columns have robust commenting communities where commenters provide entertaining snark.

Many columns have robust commenting communities where commenters provide unpleasant toxicity.

And, often, these three types of communities overlap.

For a while, I've been thinking that advice column communities should have an upvote/downvote system or a system where you can click Like on a comment, so helpful comments can rise to the top and toxic ones can be buried.

But, on further reflection, I think a three-factor voting system would be more helpful.

On Yelp, you can mark a review as "useful", "funny" or "cool". 

I'd like to see this adapted to advice columns, so you could mark a comment as "helpful", "funny", or "agree" (or any combination thereof), and sort the comments view by any one of these three factors.

Letter-writers and anyone with the same problem could sort the comments by "helpful" to see the best ideas for addressing their problem, without all the other clutter and judgement.

People who are there for the popcorn could sort the comments by "funny" to see the most entertaining comments.

And people who are interested in avoiding toxicity can sort comments by "agree", so bad comments are buried.

Voting on comments might also reduce arguments and other clutter in the comments section, because the fact that a comment has a lot of votes or no votes tends to speak for itself, and people don't feel the need to respond with "THIS!" or "BULLSHIT!" or whatever.

1 comment:

laura k said...

#ItsAllAboutMe: I like when you blog about advice columns, because it's the only time I see them.