On my old computer, I had to do a clean reinstall of Firefox. A couple of issues subsequently cropped up, and when I googled around the new issues, I kept finding advice to do a clean reinstall. That's what caused the issues in the first place! (With the combination of the new computer and the new version of Firefox, the issues are now moot.)
When my old computer died, it simply wouldn't power up. Pressing the power button had exactly the same result as not pressing the power button. The troubleshooting of first resort in this case is a power reset: unplug the computer, remove the battery, hold down the power button for about 30 seconds to drain any residual electrical charge, then plug in the power adapter only and try again.
I tried that several times, and it didn't work.
And my attempts to google for the next steps in troubleshooting were stymied by interference from instructions for a power reset. I found a single reference to replacing the CMOS battery (haven't tried that yet because the age of the computer and the low likelihood of success made me prioritize getting a new computer), but, even with my advanced google-fu (and trying other search engines as well), I couldn't get away from the pervasive suggestion of a power reset to the rest of whatever the appropriate troubleshooting protocol would be.
Our internet usage patterns are increasingly being spied on. Couldn't they at least make use of this data to give us the option of filtering out the stuff we've already tried.
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