Showing posts with label thoughts from the shower. Show all posts
Showing posts with label thoughts from the shower. Show all posts

Sunday, November 20, 2016

Teach me about people who hand out flyers and coupons

Living in a neighbourhood with a lot of pedestrian traffic, I see a lot of people standing on the sidewalk handing out flyers and/or coupons.

My natural inclination is to politely decline anything I'm not in the market for.  But it occurred to me in the shower that I might be making their job harder, depending on how they are incentivized and/or rewarded by their employers.

Are they incentivized to get rid of all their flyers, or are they incentivized to have a high conversion rate?  If they have to stand out in the cold until they get rid of all their flyers, or if their employer looks more positively upon them for handing out more flyers, I'm doing them a kindness by taking a flyer regardless of whether I'm in the market for what they're selling. But if they're incentivized based on conversion rate, i.e. their employer looks more positive upon them for people actually coming into the business and buying something after receiving a flyer/coupon, I should keep rejecting things I have no intention of using.

Anyone know which approach would be the kindest to the people in this thankless job?

Sunday, November 06, 2016

Alternatives to political debates

I've been thinking for some time that debates between political candidates aren't particularly useful, because they don't reflect the actual work of being a political leader.  Political leaders aren't (or shouldn't be) spending their days arguing with someone advocating for a different policy platform, they are (or should be) their days providing leadership to get shit done, often with an irritatingly finite budget and a politically divided legislature.  Instead of debates (or, if people insist, in addition to debates), candidates should have to do televised activities to reflect that.

My shower has given me two ideas so far:

1. Assembling Ikea furniture:  The candidate has the instructions but can't touch the actual furniture parts or tools. The candidate oversees a team of people who are allowed to touch the parts and tools but aren't allowed to look at the instructions.  The candidate has to effectively communicate what needs doing to the team. To up the difficulty level, maybe there are multiple pieces of furniture to be assembled and the parts are all mixed in together. Maybe there's one or more parts missing, or one or more parts extra.  Maybe the other team has the missing parts!

2. Scavenger hunt: The candidates are given a list of things to find (impossible ideal: a randomly-generated subset of all the things in the world), a specific budget, and a team of people. Their mission is to bring all the things to a designated location.  The crucial thing about this scavenger hunt is that it is not designed to be logistically feasible. Some items might be more expensive than the budget allows for. Some items might be extremely difficult to move. Some items might belong to someone who is reluctant to give them up or sell them or lend them.  Maybe the last surviving white rhino is on the list. Maybe the Stone of Scone is on the list. Maybe the Pope's underwear is on the list. (As well as easier things like a pink paperclip or a ferret or a bottle of EKU 28.) And the candidates and their teams have to plan and strategize and persuade to figure out how to get all these things, in time and under budget, despite whatever obstacles exist.

In both cases, there are several options for who is on each candidate's team. Maybe they have a team of randomly selected politicians they'll have to work with, e.g. MPs if this is a contest between prospective Prime Ministers. Maybe they have a team randomly selected from a group of volunteers - people volunteer to be part of this, but which candidate's team they're on (or if they're selected at all) is left up to chance. Maybe the candidate gets to appoint their team. (I like the idea of a team partially randomly-selected and partially appointed, so we can see both how the candidates work with people who don't necessarily support them as well as the power of the candidate's metaphorical rolodex and the candidate's judgement in choosing a team.)

In all cases, the goal is not to see who finishes the task first or fastest, but rather to see how they handle the tasks. How do they elicit the desired performance from people who aren't necessarily enthusiastic allies? How do they deal with obstacles and frustrations? How do they deal with limited resources?  What are their responsibility and blame dynamics like?

Ideally, these challenges wouldn't be scored and wouldn't be set up to necessarily have a clear winner.  The goal is to let voters observe the process and see just what kinds of leaders these candidates would make.


Can you think of any other activities that would be similarly useful in achieving this goal?

Monday, October 10, 2016

Another way to improve any assisted dying legislation

A problem with attempts to legislate assisted dying is that they attempt to define in legislation what does and doesn't constitute a good enough reason to die, and thereby what does and doesn't constitute adequate quality of life. As life and death are infinite and complex, some things will almost certainly fall through the cracks.

At the same time, when legislation includes specific things that are considered acceptable reasons to want to die, some people who have those conditions or experiences but don't want to die sometimes take offence, as though society is telling them that they don't deserve to live.  And this push-back may lead legislators to be reluctant to include additional specific conditions, for fear of offending more constituents.

These problems could be mitigated with a single provision: if the patient wants to die because of the absence of a specific aspect of quality of life, and the patient does not have a reasonable chance of gaining or regaining that aspect of quality of life, the patient is permitted to die.

The advantage of this is it takes legislators out of the business of deciding what is and isn't deathworthy (or, depending on your perspective, lifeworthy). Each patient gets to set their own priorities.

In carrying this out, medical professionals should drill down and make sure they pinpoint the actual quality of life issue that's important to the patient, in case it could be addressed some other way.  For example, if a patient says "I want to die if I ever end up paralyzed," what exactly is it about being paralyzed that makes them feel it's deathworthy? Are they afraid of never having sex again? Are they afraid of being dependent on someone else to bathe them for the rest of their life? And are these things that actually happen if you're paralyzed, or are there workarounds that the patient doesn't know about?

If they pinpoint that what the patient actually fears is being dependent on someone else to bathe them for the rest of their life, the living will would be edited from "I want to die if I ever end up paralyzed" to "I want to die if I ever end up in a condition where I'm dependent on someone else to bathe me for the rest of my life," which not only addresses the actual problem, but also includes situations the patient didn't anticipate where they might end up unable to bathe themselves.  It would also tell the patient's medical team where to focus, so they can make a point of trying everything to enable the patient to bathe themselves.

In interviewing the patients to drill down and identify their actual concerns, medical professionals would need to be extremely careful not to be judgemental. They'd need to make very certain to treat every concern as completely valid, and not try to talk patients out of it or even react negatively if the concern sounds petty or shallow or superficial. I know this would be difficult for some corners of the medical profession where people see the direst aspects of the human experience every day and would feel inclined to laugh in the face of "I want to die if I can never again eat recreationally."

But if we can successfully legislate and implement a system where patients choose which aspects of quality of life they see as lifeworthy and deathworthy for themselves with the guidance and support of an empathetic and knowledgeable medical team, that will eliminate many potential problems of mislegislation.

Thursday, September 29, 2016

Things I want to know from history but can't seem to google up properly

How were multiple brothers with the same surname addressed?

In the early 19th century (and probably some adjacent eras as well), the oldest unmarried daughter in a family was addressed as Miss [Surname], and her younger sisters were addressed as Miss [Firstname]. For example, the Bennet sisters in Pride and Prejudice are addressed as Miss Bennet, Miss Elizabeth, Miss Mary, Miss Kitty and Miss Lydia.  In Little Women, Meg and Jo receive an invitation to a danced addressed to "Miss March and Miss Josephine".

My question: what about brothers?  If there were multiple adult brothers, how were they addressed?

Which way did the buttons on lady's maids' dresses go?

Conventional wisdom says that men's clothes and women's clothes button on opposite sides because men dressed themselves and women had help getting dressed. (I question that, because upper-class men had valets just like upper-class women had lady's maids, but that is what the conventional wisdom says.)

But, within that reasoning, what about the clothes worn by lady's maids and other women who helped upper-class women get dressed? Did their buttons go in the same direction as men's, or did they emulate the fashions of upper-class women?

I've been dressing myself in women's clothes since I developed the motor skills to do so, and, as a result, I find it awkward and counterintuitive to button up a men's shirt on myself. I once bought a set of men's pyjamas when I was having trouble finding a pair of straightforward cotton pyjamas in the women's section, and I find the backwards buttons so irritating that I leave them buttoned up all the time and put the top over my head like a t-shirt. Surely any advantage of reversing the buttons would be negated by the fact that the lady's maid is accustomed to dressing herself...

Thursday, September 22, 2016

Jason from Iowa who lived in the last trailer on the right and was born on the 4th of July



The Ani DiFranco song 4th of July, which tells the story of a child she met while driving through Iowa, contains the following lyric:
He says his name is Jason
He lives in the last trailer on the right
And he'll be seven
On the fourth of July
This song is from Ani's 1993 album Puddle Dive, which means that, if Jason is real, he was at least 6 years old in 1993.

That means he's at least 29 years old now.  And every time this song comes up in my playlist, I wonder what happened to him.

Does he still live in the trailer park? Did he get married? Did he have children? Did he join the military and get PTSDed in Iraq? Did he go to university and become a professor of comparative literature? Has he ever heard this song? Does he know it's about him?

Sunday, September 18, 2016

The first chair

Every once in a while, I see an article about how sitting is apparently terrible for our health, which makes me think about why and how it came about that we sit.

Humans sleep lying down, so you can see how we would stumble upon the notion of sitting as a transition point.  Early fires would most likely be built on the ground, so you'd have to sit to tend to or use or enjoy the fire.

When you visualize people sitting around a fire, they're often sitting on rocks or logs.  And you can see why a person would rather sit on a rock or log than on the possibly-damp probably-dirty ground.

And before we had furniture of any sort (including tables), it was probably more convenient to sit on the ground to do things like make clothes or butcher animals than it would be to stand up.

But then someone thought of tables for whatever reason (maybe things were cleaner when not at ground level even if people hadn't invented cleaning yet? Maybe vermin and animals couldn't get at stuff as easily if it was up higher?)  And then someone thought of the idea that it would be more comfortable to sit when working at the table than to stand, and figured out how to build a device to make that happen.

This has me wondering what the ratio of time spent sitting vs. standing was before we had furniture.  People had to stand to hunt or to farm, although they probably sat for things like meal preparation and making tools.  Which did they perceive as the default?  Did they make chairs to use at tables so they could sit like they usually did?  Or did they originally feel that table use was standing like they usually did and then make chairs for some other reason?

Or did they first make non-table chairs (whatever the early equivalent of couches or armchairs was) and then come up with the idea of using chairs at tables (or even the idea of tables) later?

Have there ever been any cultures where people didn't sit, at all, ever?  Have there ever been any cultures where they sat but didn't use chairs?  (I have the probably-stereotypical idea absorbed from the ether that they tended not to use chairs in Japan before Western influence.)

I also wonder if there have been any cultures with different postures that had their own furniture (i.e. not sitting, standing, lying down, kneeling, anything we have a verb for in English) but are now lost to history.  Or maybe they're not lost to history, I'm just ignorant of them.

Tuesday, September 13, 2016

The first cleaning

Someone, at some point in human history, was the first person to clean.  Someone was the first person to discover that water washes dirt off (probably when a dirty person went for a swim or fell into some water, or got water on themselves in the process of drinking water), and then someone was the first person to do that intentionally.

Which means someone was also the first person to come up with the idea that having no dirt on something was superior to having dirt on it.  (It's also possible that someone came up with this idea before they figured out that water washed dirt off, so they were just thinking "Man, this situation would be way better if there was no dirt on this thing!" but couldn't do anything about it)  Possibly the situation that led to this thought was something drastic, like their food fell into a pile of woolly mammoth poo, but it's also possible that, in a world where it had never before occurred to anyone that food would be better with no poo on it, no one would perceive that as a drastic situation.

Before it occurred to anyone to bathe, everyone must have smelled. Which means that they were probably immune to the fact that everyone smelled.  So imagine the first person to bathe thoroughly enough to wash off their smell. Could they then smell everyone else?  Did they think "OMG, everyone smells!" or did they think "Man, I'm never using water to get the dirt of me again, because doing that makes everyone smell"?  Or did the dirty people think the clean person smelled?

And let's talk about soap!  Soap is made of fat and lye. Lye is made by leaching ashes. Who on earth figured that out??  And imagine trying to explain to other people that really, this will eventually make stuff cleaner!  Did they have other soap-like things before that are now lost to history because they were less effective?

When people lived outdoors or in caves, their floor was, obviously, dirt (or whatever the surrounding environment was made of - the floors of igloos might have been made of snow, for example). And then in the first human-constructed shelters, the floor would have been made of dirt as well. So someone was the first person to think of building a floor out of wood or whatever, and then someone else was probably the first person to think of cleaning the dirt off that floor!

Also, someone was the first person to think of dusting. Once indoors had been invented and material possessions that are kept indoors over long periods of time had been invented (which is a whole other thing, isn't it? The first clutter!), stuff started getting dusty. (Why doesn't stuff that's outdoors get dusty?)  Someone was the first person to realize this was a problem, and to think of wiping stuff down to remove the dust.

Saturday, August 27, 2016

Why can you mail packages in street mailboxes?


Mailing a package in a Canada Post mailbox
Mailing a package in a Canada Post mailbox
Those red Canada Post mailboxes you see on the sidewalks have a small silver flap into which you can put individual letters, and a larger pull-down door into which you can put packages, as shown at right.

Mailboxes have been like this for as long as I can remember.  Even when I was a child in the 1980s, ever mailbox I saw (some of which, I'm sure, long predated the 1980s) had the large opening for packages.

Which raises the question: why would anyone put a package in a street mailbox? Correct postage for a package varies depending on size and weight, and, even if you could reliably calculate the postage at home, people rarely have a wide selection of different denominations of stamps that would enable them to affix correct postage.  Under normal circumstances, you'd have to go to a post office.  So why would a person ever put a package in the mailbox?

Of course, in the 21st century, the answer is ecommerce. When returning a product from a website with free returns (and perhaps under other circumstances of which I'm unaware), sometimes you get a shipping label that you can stick on a package and pop it right into a mailbox without having to go to the post office.

But mailboxes were designed to accommodate packages long before ecommerce was a thing!  Why?  Under what circumstances did people mail packages in street mailboxes back in the day?

Tuesday, August 16, 2016

Another analogy for being incapable of faith

Some clever internet person once said atheism is a religion like not playing golf is a sport.

As I've blogged about before, I'm an atheist because I'm congenitally incapable of religious faith. Today my shower tweaked this analogy to apply to the kind of atheism that results from congenitally incapable of faith.

Think about Olympic weight-lifting, where they have those ridiculously huge weights and lift them over their heads while making an enormous amount of noise.

Imagine you can't lift those weights. Even if you take them apart, you can't lift the individual components.  Furthermore, you were raised to think that being able to lift the weights was morally imperative, so you spent several years diligently engaged in a regime that, to the best of the knowledge available, would maximize your chances of being able to lift the weights.  But you never developed the ability to lift the weights.

So, atheism is a religion like not being able to lift the weights is a sport.

And faking religion despite being an atheist would be like claiming to be a weight-lifter, talking loudly about your training regime, making sure you're seen at the gym, but still not being able to lift the weights.

Monday, August 15, 2016

How did the logistics of money work back when money only existed tangibly?

I watched a few episodes of Game of Thrones recently (don't think I'm going to continue - the gory parts visit me in my dreams - so you don't have to worry about spoiling me), and I found myself wondering how the logistics of money worked in that era.

(I know Game of Thrones isn't actually a historical era, but there would have been a period of time when money worked similarly in real-life history.)

At various points in the story, wealthy characters go on extremely long journeys. Sometimes during these journeys they need to spend money on things, and sometimes not all these expenses are anticipated. For example, at one point, a character invites another character to travel with him and offers to pay his way.  At another point, a character who has temporarily relocated to the king's castle while leaving most of his household at home in his own castle hires a swordfighting instructor for his daughter, even though, when he left home, he didn't know this would be a necessity.

Since they didn't have bank accounts or the ability to wire money, their money was actual coins, or perhaps jewels and other valuables.  So if they're away from home (where, presumably, their actual tangible money lives), they have to take some coins with them to cover their expenses during the journey.

But what if they misestimate their expenses and run out of the coins that they brought with them, but still have plenty of money at home in their keep or vault or Scrooge McDuck-style money room or wherever it was they'd keep their wealth?  Was there some for them to get more money other than sending a runner for it?  (If so, were there occasionally fraudulent runners coming to castles where the lord was away and saying they'd been sent by the lord to bring him 1000 gold coins?) Or did nobility occasionally get stranded on their journeys because they didn't bring enough coins with them?

Friday, August 12, 2016

Ad-supported media should never have worked in the first place

There's been a lot of media talk recently about how declining advertising revenues put various media outlets and websites at risk and how websites especially are taking extraordinary efforts to get ads in front of people who don't want to see them.

And in all of this, it occurs to me: it's bizarre that ad-supported media has lasted this long in the first place!

I can see why a business might consider spending a certain amount of money to make potential customers aware of it. And I can see why a media outlet might consider offering paid placements.

But it doesn't even make sense that businesses would be willing to spend so much on advertising that it supports the existence of entire media outlets, to the point of being their primary or only source of revenue!

Think about all the ads you're exposed to in a day. How many do you even notice?  (If you're like me, you're not even looking at the parts of the newspaper pages where they put the ads, or going to the bathroom during commercial breaks.) Of these, how many do you pay attention do? Of these, how many affect your purchasing decisions? Maybe a handful over a lifetime, compared with the dozens (hundreds?) you're exposed to every day.

How is that worth businesses' while to pay for?

The decline of the advertising model is a market correction. Something that never made sense in the first place is ceasing to function. Yes, it's inconvenient, but it was inevitable, long before the dawn of the internet or of ad blockers.

Thursday, July 21, 2016

US gun money braindump

With the various US shootings in the news and a constant flow of information about how gun industry money is influencing US politics, my shower gave me the early foundations of an idea to disrupt the cycle.

I know I'm a foreigner and therefore this isn't my business at all, but it is an idea I haven't seen elsewhere, so I'm posting it in case it's useful to anyone.

We know that the pro-gun people's argument for having guns is that they need them for self-defence and/or they're used for perfectly valid sporting pursuits.

We know that there's a lot of firearm manufacturer money spent lobbying against any restrictions on owning or acquiring firearms.

My first idea to disrupt this was to make firearm manufacturers pay a fine whenever a product they make is used as a murder weapon.  This is intended to disincentivize manufacturers from lobbying against firearms restrictions, and possibly incentivize them to produce products that make mass murder less easy.

But, because of all this lobbying money, any law specifically targeting firearm manufacturers is unlikely to pass.

So my next idea was to be big and bold: all manufacturers of all products must pay a fine whenever a product they manufacture is used as a murder weapon.

Q: But wouldn't this result in all kinds of harm to all kinds of random businesses (many of whose products are far more vital and far less profitable than firearms)?

A: To mitigate that, I propose a progressive fine structure.  The fine to be paid is a percentage of the company's revenues (not profits, because those can be hidden with accounting).  It starts out as an extremely small percentage (like 0.01%), and that percentage increases (perhaps even doubles) with every subsequent murder. (I can make an argument for the percentage increasing every time there's a murder with any of the company's products, or for each individual product having its own tally.)  So if you're a manufacturer of cosmetics and one very resourceful person comes up with a way to murder someone using a tube of mascara, you have to pay a tiny fine. But if you're a manufacturer of firearms or ammunition and someone murders 50 people all at once with one of your products, you're going to be in serious financial trouble.  (And, of course if you're a manufacturer of cosmetics and someone murders 50 people all at once with one of your products, you're going to be in serious financial trouble too.)

Q: But why are you just focusing on murder? All kinds of people are shot in alleged self-defence or in accidents too, not to mention all the people who are injured, some of them seriously!

A: All these things are important too, and I have no objection to including them if it can be made workable. My thinking in focusing on murder is that it's far more difficult to argue with. By making policy that focuses strictly on murder weapons, you're not questioning the go-to arguments of self-defence or culturally-considered-legitimate sporting pursuits. You're not trying to take guns away from law-abiding citizens or regular folks.  You are, in fact, agreeing with all the standard arguments about why guns should be allowed. It's just the bizarre, exceptional case of murderers that you're addressing - people who use the guns for the express purpose of going out to kill people.

Q: Wouldn't the focus on murder make people (perhaps with firearm-industry-provided lawyers) attempt to defend themselves with claims of self-defence or accidents?

A: Since murder is already a separate crime with a more severe sentence, people are already incentivized to do that. I don't know whether or not extra lawyering could make a difference.

Q: Why manufacturers? Why not retailers?

A: I have no objection to including retailers too. I'm focusing on manufacturers because I have the impression that that's where the lobbying money is coming from.

Q: So what do you expect manufacturers to actually do?

A: Primarily, to stop lobbying against various proposed legislation intended to stop guns from getting into the hands of dangerous people.

But they could perhaps also stop manufacturing guns that make it so easy to kill so many people.  For example, they could make guns that fire fewer rounds per minute, or that require the user to squeeze the trigger each time they want to fire a round rather than holding it down. I've seen mentions of certain types of ammunition being more lethal than others, so ammunition manufacturers could probably use that information to make ammunition that's less lethal. Perhaps they might also have the option of providing their products wholesale only to retailers with stricter security checks.

And, of course, they always have the option of doing nothing and bearing the risk of a massive fine that would put them out of business if someone should choose to use their products for mass murder.

Q: And what about manufacturers of other products who get caught up in this? What do you expect them to actually do?

A: If their products are being used as murder weapons on the same order of magnitude as guns, perhaps it would be a good thing for them to be incentivized to make these products less lethal!

Q: Might this disincentivize foreign companies from making their products available in the US?

A: It might, I don't know. Maybe if it does, and maybe if there's enough demand for the product in question, it could also boost the US manufacturing sector.

Q: And how do you propose getting this kind of legislation introduced when it's so obviously targeting firearms?

A: Wait until someone is murdered with an ordinary object that isn't intended as a weapon. Sensationalize the situation in the media, cite other historical cases of people being murdered with ordinary household objects that aren't intended as a weapon, and make it sound vitally important to introduce safety measures so ordinary household objects can't be used as murder weapons. Don't mention firearms at all.  Cars have had more and more safety measures introduced over the years, at least some of which have been required by law. Use the same spirit for everything, but without (at least initially) presuming to dictate what exactly the safety measures should be.  This is a country that managed to ban Kinder Eggs FFS - surely they can pass some anti-murder-weapon legislation if no one mentions the G word.

Tuesday, July 19, 2016

Things They Should Study: what would election outcomes look like if votes were weighted by how much people are affected?

I've occasionally seen people say they're voting for various buffoonish political candidates for amusement purposes, because they want to see what shenanigans that candidate will get up to next.

When I hear this, I think what a privileged position these people must be in, to be so unaffected by politics that they can vote solely on the grounds of amusement.

In the shower one day, I had the idea of discouraging those who are so completely unaffected by politics from voting, which evolved into a series of other idea of giving extra votes to people who are more affected, or weighting votes by how affected people are.

Of course, this is all completely unfeasible in reality, and I'm in no way arguing or hinting that it should actually be done.  Voting is a capital-R Right, and it would be wholly inappropriate to argue for reducing some people's rights because they're thought to need them less. (That's the stated reasoning oppressors used to prevent people from having voting rights in the first place.)

But it would be super interesting to study as a what-if scenario.  What would the outcomes of elections look like if people's votes were weighted by how greatly they're affected by the policies of that level of government?

Another problem would be that weighing how greatly people are affected is highly subjective, with different people having different opinions about which factors should be weighted most heavily.  But since this is a what-if scenario anyway, why not calculate the outcome for every arguable definition of "greatly affected"?  What would election outcomes look like if people's votes were weighted by how much taxes the government's policies would cost them or save them? What if votes were weighted by how much people's employment and livelihood were affected? What if it they were weighted by how dependent you are on that government's policies for health care, or education, or transportation?

It might also be possible in certain cases to determine if there is a subset of people who are voting "wrong", by which I mean that the thing that affects them the most is the accessibility of widgets, but they're voting for the party that's trying to ban widgets. (Which would get into the question of whether they're voting "wrong" on purpose for selfless purposes because they believe other issues are more important than access to widgets, or if they're voting "wrong" out of ignorance.)

In any case, it would be terribly interesting to study as a "what if?", and might also end up being somehow informative. But it would have to be done in a way that makes it clear that weighting votes isn't something that actually should  be done.

Saturday, July 09, 2016

How to make a manual for new homes

I previously came up with the idea that developers should provide a user manual for new homes.  Today my shower gave me an idea for how that could be achieved effectively.

First of all, the manual wouldn't be an actual static manual, it would be a constantly-updated website, perhaps with a login to limit it to residents of the development if such a thing is thought to be necessary.

Homeowners are asked to report any problems they have to the developer, and the developer will provide free repairs/resolutions/instructions on preventive maintenance required to the first person to report each problem in exchange for being permitted to document it for the manual. 

The homeowner's privacy is protected throughout the process.  While the repair is photographed and videoed so the process can be fully documented, the homeowner doesn't appear in the photos or videos, and the homeowner can remove any identifying items and tidy the area before the documentation people come in.

Since only the first person to report the problem gets the free resolution, the cost to the developer wouldn't be very much, relatively speaking. It would be no more than the total maintenance cost of one unit over its lifetime (minus any repeated maintenance activities), and would probably turn out to be less because not all homeowners would be interested in participating and it's possible that no one would bother to call the developer for certain very basic maintenance activities (e.g. changing a lightbulb).  Given that each development has many units (my condo has nearly 400), and that developers tend to make multiple similar developments (many aspects of my condo operate the same as my apartment, which was built by the same developer), this is negligible compared with the number of customers served.

On top of that, to properly document a procedure with photos and videos you have to actually carry out the procedure.  So developing the manual this way wouldn't cost anything more than staging it for the cameras, and would save the time and effort of planning what should go into the manual, because the natural course of the homeowners' maintenance problems would make that decision for them.

This would be an excellent way for a developer to make customers feel like they're being taken care of, and would make that developer particularly attractive to first-time buyers who are perfectly positioned to start developing brand loyalty.

Wednesday, July 06, 2016

Analogy for "can't you take a joke?"

Some people say cruel things to others and if called out on it say "Can't you take a joke?"

Some people think "a good sense of humour" means "laughs at every one of my attempts to make a joke, no matter how pathetic", and accuse those who don't laugh at their unfunny attempts at humour of having a bad sense of humour.

Today my shower gave me an (unfortunately phallocentric) analogy for both these phenomena:

It's like kicking your partner in the balls while you're having sex, and then accusing them of being impotent or bad at sex when this doesn't give them an orgasm.

Being good at sex, like being good at humour, requires anticipating and meeting the other person's needs. If what you're doing doesn't get the results you're going for - and, especially, if what you're doing causes unwanted pain - you're the one who's doing it wrong, not them.

And even if there have been some people in human history who laughed at your unfunny attempts at humour, the fact still remains that if the attempt at humour doesn't work for this particular audience, you're the one who's doing it wrong.  Just like how, even though under Rule 34 there is probably someone somewhere in the depths of the internet who gets off on being kicked in the balls, the fact remains that if you kick your partner in the balls and they double over in pain instead of having an orgasm, you're the one who's doing it wrong.

Friday, July 01, 2016

Things They Should Invent: vacuum bags with insecticide inside

This post contains non-graphic descriptions of killing household pests from a phobic point of view.

My severe phobia of bugs means that it is necessary for any bugs in my home to be eliminated, but renders me too squeamish to touch them directly or indirectly.  So my standard approach is to spray the bug with Raid or something similar to kill it, then to vacuum up the corpse.  However, sometimes circumstances make it impossible to spray it with Raid first (if it's on the ceiling, if it's flying around, if I'm startled and the vacuum is closer than the Raid), so I end up vacuuming a live bug.

The internet tells me that the trauma of being vacuumed will kill a bug, and the internet tells me that the trauma of being vacuumed won't kill a bug.  So, as a precautionary measure, if I vacuum a live bug, I spray Raid down the vacuum after it, then block the opening to the vacuum for 24 hours. I've been doing this for 13 years, and have yet to see any evidence that the bugs survive the process.

But it occurred to me in the shower that the makers of vacuum bags could help people like me by selling vacuum bags with insecticide on the inside.  If a bug gets vacuumed up, it is automatically poisoned to death.

In addition to helping people who vacuum up bugs as part of their home pest control approach, this would also help regular people by killing things like bedbugs, fleas, dust mites etc. It would make sure that they get killed in the natural course of housework, resulting in a healthier living environment for everyone.  They could also add antibacterials and germicide to help kill everything before it escapes the vacuum bag.

Some might object to the introduction of additional poisonous chemicals into the household.  However, putting the insecticides inside the vacuum bag would reduce the need to spray them around the home, so they're less likely to end up in the air you breathe or in your food.  On top of that, they can totally continue to sell non-insecticide vacuum bags for people who aren't interested in using their vacuum as a bug-killing machine.

We already have the precedent of introducing not-strictly-necessary chemicals into household cleaning products for psychological purposes.  For example, anti-bacterial toilet cleaners are a thing that exists, even though everyone is going to treat even a freshly-cleaned toilet as a contaminated surface anyway.  So why not give us the option of treated vacuum bags, and address the psychological needs of people with one of the most common phobias?  I'd even gladly pay extra for it!

Wednesday, June 01, 2016

How to end ticket scalping with two simple rules

1. All venues must allow purchasers to return tickets for a full refund.
2. All venues must maintain a waiting list of people who would like to buy any tickets might get returned.

So if you're a regular person who finds yourself unable to attend the event you bought a ticket for, you can get your money back no problem. And if you're a regular person who was signed in with the fan presale code and pressing refresh right at 10:00 but still didn't get through, you will be automatically put in line for any tickets that might become available.

This creates a situation where there is no legitimate resale market, since anyone who has experienced a perfectly innocent change of plans can simply return their tickets to the venue for a full refund.

It also creates, at a minimum, a strong disincentive to buy from resellers at inflated prices until very shortly before the event.  If you aren't able to get through for the presale and instead get waitlisted, you aren't going to go running straight to stubhub. You're going to wait at least a few weeks and see if you get tickets through the waitlist.  People might still want to buy from resellers if they haven't gotten waitlist tickets and the event is just days or hours away, but resellers might also be incentivized to return their unsold tickets to the box office for a refund so they don't have to eat the cost.

They could just introduce these rules and see what happens, or they could get more proactive and add a rule that selling tickets by any means other than through the venue is prohibited.  (They could also write an exception saying that a person who is attending the event can sell the other tickets they purchased in the same block at face value, to permit situations where each member of a group pays for their own tickets, but one person makes the actual purchase so everyone can sit together).

But, regardless of the enforcement details, these two simple rules - both of which could be executed automatically by a computer program - would create a situation where legitimate ticketholders have no reason to resell and where it's far easier for legitimate customers to carry out the scalper boycott that those in the know seem to agree is necessary to once again make it feasible for people who actually want to see the show to be able to buy tickets.

Saturday, March 05, 2016

We can't assume we'll have fewer expenses in retirement

Conventional retirement planning wisdom is that you'll have fewer expenses in retirement, citing the absence of expenses such as parenting, commuting, office clothes, etc.

I don't think this is a safe assumption because of telecommunications trends in recent decades.

For my entire lifetime, the trend has been towards new technologies that require a monthly subscription. Telephones developed touch tone and voicemail and call display.  TV moved from antenna to cable, with more and more channels and more complicated and expensive packages.  The internet became common in people's homes, requiring a monthly subscription. Cell phones became common, requiring another monthly fee, and then smartphones with significantly higher fees. There even seems to be an trend away from mp3s and towards music streaming services with monthly fees (which baffles me - that's like not listening to your albums any more and instead listening to radio exclusively, and paying for the privilege).

If you retired in 1995 at the age of 65, your budget may well not have included internet, cell or data. In 2015, you'd be 85.  There's a good chance you'd still be alive, there's a fairly decent chance you'd still have a reasonable amount of cognition and live independently, but internet, cellphones and data plans would all have become part of normal household telecommunications.  You may well not have even thought of these things in your budget when you retired in 1995, but you'd be increasingly deprived without them as you enter old age.

I see no reason why we can assume this trend would reverse, so when budgeting for the expenses of future decades, we have to assume additional, unforeseen telecommunications needs.

At this point, some people are thinking "surely we have enough telecommunications now - future telecommunications would be luxuries, not necessities."  (Some people also probably think the same thing about internet access, but I suspect they aren't reading my blog.)  But there's three things to keep in mind about this:

1. As new telecommunications technologies become more common, they become more part of the baseline. Think about how many of your income tax forms you have to download from the internet now compared with 1995. (Was it even an option in 1995?) Think about how many things you can't do without an email address.  You need a touchtone phone to access almost any business.  Already we have some services that can only be accessed with an app on a smartphone -  you can't order an Uber using a computer, for example.  So if you deprive yourself of future technology, you're making it increasingly difficult for yourself to fully participate in society.

2.  What we think of as nifty online services become increasingly valuable as a person begins to decline.  Grocery Gateway would be a saviour for someone who isn't mobile enough to get to the grocery store themselves!  Imagine if a person who is beginning to develop dementia could say "Siri, where am I supposed to be?" and Siri would know the answer and give them directions?  Or perhaps even do so pre-emptively to keep them from getting lost in the first place?  Or, on a 20th-century level, think of how with Call Display you can tell your grandmother "Don't answer if you don't recognize the caller" to protect her from scammers, and voicemail will make sure that she doesn't actually miss any important calls she might miss with aggressive use of Call Display.

3. Even if future telecommunications do end up being luxuries, your own retirement planning is not about some hypothetical senior citizen who isn't into technology or who you have unilaterally declared can do without luxuries. It's about you. Do you want to deprive yourself of self-driving cars or holodecks or playing games with your grandchildren via 4D Facetime or whatever the future holds?  Do you want budgetary considerations to put your 90-year-old self in the position of a person who today can't get to the grocery store themselves but also buy their groceries online?

Unfortunately, I have no idea how to anticipate what future telecommunications expenses will end up being.

Saturday, February 20, 2016

How to reboot Are You Being Served?

I was very surprised to hear that they're rebooting Are You Being Served? because that show is very much a product of its time and totally out of step with modern comedic sensibilities.

But then my shower gave me an idea of how this might be carried off.

Grace Brothers a struggling department store, conveniently located in London's West End so as to create a situation where all its sales staff are struggling actors, working in the store as a day job until they get their big break.

The sales staff are established as modern, relatable people - savvy, witty, reasonably worldly, aware of irony, texting and snapchatting, dressed like regular Londoners. They're also very good at their jobs as clothing salespeople, able to serve as personal shoppers and do alterations and bra-fitting and such, but in this modern world there's simply less call for this sort of service.

Then store management hands down a new dictum: in an attempt to boost sales and draw people back into the store, they're going for nostalgia. There is now a dress code - suits for the men, brown jumpers for the ladies, and all kinds of finicky rules about who's allowed to wear what kind of hat and how many frills you're allowed to have on your blouse. Staff are ordered to address each other as Mr./Mrs./Ms. Surname, and strict scripts are introduced, such as "Mr. Humphries, are you free?" and "Are you being served, Madam?"

The staff thinks this is ridiculous, so, being actors, they decide to make it a game. They see their new dress code as costumes, and start getting some character acting practice in when dealing with customers and management.  They do their job and do it as well as possible under the circumstances, but they do so while playing over-the-top roles and having a standing wager to see who can utter the most double-entendres. It's an ongoing improv game, creating foolish, outdated characters to go with store management's foolish, outdated vision. Also the fact that they're all actors creates an opportunity for song and dance numbers as sometimes occurred in the original - someone has an audition piece, they're yes-anding the fuck out of something that happens on the floor, etc.

Even as over-the-top improve characters played ironically, it would still take quite a delicate bit of writing to have the original Are You Being Served? characters work in the 21st century.  I mean, Mr. Humphries' whole schtick is that he has stereotypically gay mannerisms, and that's supposed to be intrinsically funny in and of itself. No competent writer or performer would think of that as a viable comedic choice in the 21st century!!

But that gives me the idea (which may or may not actually be a good idea) that perhaps the actors staffing Grace Brothers are not actually good actors.  (That's why they're working a struggling department store!) And the broad characters of Are You Being Served? are a result of their imperfect acting/improv skills. For example, Miss Brahms is a creation of an American actress who thinks she's speaking with a posh English accent, but it actually comes out Cockney.  Mrs. Slocombe is an attractive middle-aged woman trying to play a young hipster character, but her bold hair colours and makeup are actually unflattering and make her look even older than she actually is. Mr. Humphries is the creation of a Michael Scott type with no sense of judgement or appropriateness, but the character goes over well with customers (who have no clue that he's meant to be a joke and simply think he's fabulous) so no one stops him.

Or maybe that's what the original Are You Being Served? was doing all along...

Monday, December 28, 2015

The real fantasy of Pemberley is the servants

I've fallen down a bit of a Pride and Prejudice rabbit hole lately, exploring fanfictions and historical background information.

While I do enjoy poking around in the Jane Austen universe from time to time, unlike many Pride and Prejudice fans I never found Mr. Darcy particularly dreamy.  He proves to be kind and honourable and madly in love with the protagonist, all of which certainly come in handy, but doesn't have the je ne sais quoi that it would take to make me fantasize my way into Elizabeth's place.

However, in my recent revisitation, I realized the actual fantasy of being mistress of Pemberley isn't having Mr. Darcy for a husband - it's having Mrs. Reynolds for a housekeeper.

Mrs. Reynolds has been serving as Pemberley's housekeeper since back when Mr. Darcy's parents were still alive, and has kept it running smoothly even after his mother died.  This means that Pemberley can run smoothly without a lady of the house, but also knows how to accommodate a lady of the house.  So the position of mistress of Pemberley can be as much of a sinecure as its incumbent wants, and as much of an apprenticeship as she wants.

Being the mistress of a well-run estate is pretty much the most prestigious role in life that someone in Elizabeth's position could reasonably dream of. So imagine you end up in the most prestigious role in life that you can reasonably dream of, and the support team is in place to ensure that you will succeed. Even if you do nothing, the endeavours under your responsibility will succeed and you will get credit for it.  If you want to actually do the work, they can train you up so you can do it independently, and if you want to introduce your own ideas, they know how to adapt to that.

On top of that, the presence of Georgiana means that, despite the absence of a "lady of the house" for many years, the estate is equipped for there being a lady in the house.  They no doubt have a maid who knows how to do hair, an existing business relationship with a local dressmaker, a horse who is accustomed to a sidesaddle rider - all kinds of things that it would be convenient for Elizabeth to have in her home and less convenient to have to acquire from scratch.  On top of that, Georgiana probably knows a little something about being the lady of the house at Pemberley, but, since she isn't out yet, she doesn't officially hold the role (and would never expect to hold it in the long term since she'll likely get married and be mistress of her own household) so she wouldn't feel usurped by Elizabeth.  Mrs. Annesley probably also knows a thing or two about being mistress of a household since she's an upper-class lady and a "Mrs." herself, and part of her role is likely to prepare Georgiana for her future. But, at the same time, Mrs. Annesley is an employee, so she is incentivized to help Elizabeth succeed as well.

Compare this to the situation of Jane and Bingley, who are going to buy an estate of their own and start the Bingley dynasty from scratch.  Neither of them has ever run a large estate before (except for Bingley's time leasing Netherfield, which doesn't entail running the whole thing.)  Probably neither of them has ever hired a whole staff of servants before, and the servants they do hire won't necessarily know how to run the place optimally since no one has run that estate before (or, at least, not for the Bingley family). Caroline Bingley is around and has been mistress of the Bingley household (formally, because she's out), but because of that (and what we know of her character) she's likely to feel usurped, so she's less likely to be a useful resource for Jane.

None of this is hideous hardship, of course, because they are rich, but Jane does have to put in effort and diligence to succeed in her role as Mrs. Bingley, whereas all Elizabeth has to do to succeed as Mrs. Darcy is nothing. As long as she doesn't insist on overruling her experienced household with subpar ideas, she will succeed gloriously.