Showing posts with label Things They Should Invent. Show all posts
Showing posts with label Things They Should Invent. Show all posts

Wednesday, June 01, 2016

How to end ticket scalping with two simple rules

1. All venues must allow purchasers to return tickets for a full refund.
2. All venues must maintain a waiting list of people who would like to buy any tickets might get returned.

So if you're a regular person who finds yourself unable to attend the event you bought a ticket for, you can get your money back no problem. And if you're a regular person who was signed in with the fan presale code and pressing refresh right at 10:00 but still didn't get through, you will be automatically put in line for any tickets that might become available.

This creates a situation where there is no legitimate resale market, since anyone who has experienced a perfectly innocent change of plans can simply return their tickets to the venue for a full refund.

It also creates, at a minimum, a strong disincentive to buy from resellers at inflated prices until very shortly before the event.  If you aren't able to get through for the presale and instead get waitlisted, you aren't going to go running straight to stubhub. You're going to wait at least a few weeks and see if you get tickets through the waitlist.  People might still want to buy from resellers if they haven't gotten waitlist tickets and the event is just days or hours away, but resellers might also be incentivized to return their unsold tickets to the box office for a refund so they don't have to eat the cost.

They could just introduce these rules and see what happens, or they could get more proactive and add a rule that selling tickets by any means other than through the venue is prohibited.  (They could also write an exception saying that a person who is attending the event can sell the other tickets they purchased in the same block at face value, to permit situations where each member of a group pays for their own tickets, but one person makes the actual purchase so everyone can sit together).

But, regardless of the enforcement details, these two simple rules - both of which could be executed automatically by a computer program - would create a situation where legitimate ticketholders have no reason to resell and where it's far easier for legitimate customers to carry out the scalper boycott that those in the know seem to agree is necessary to once again make it feasible for people who actually want to see the show to be able to buy tickets.

Monday, April 11, 2016

Things They Should Make Far Easier For Me To Find: humorous children's books from other languages and cultures

My fairy goddaughter (currently 4 years old) has a fantastic sense of humour! When she was 1.5 years old, she glommed right onto Goldilocks and the Three Dinosaurs, and it's only gotten better from there.

She recently announced that she wants to learn French, so I was looking for age-appropriate French reading material, ideally with some element of humour.  However, what kept falling into my hands most readily was French translations of Dr. Seuss or Robert Munsch - French translations of humorous stories originally written in English. Surely comparable humorous children's stories have been written in French, but the arrangement of brick-and-mortar and online bookstores is such that it's not as easy for me to find them.  (I think I found one, but after further googling I'm beginning to suspect that the French name featured prominently on the cover of the book was that of the illustrator, and the book was really written originally in English.)

During previous book shopping trips for my fairy goddaughter and my baby cousins, I've noticed displays featuring stories from other cultures. (I didn't bother to check if they were translations of existing stories from other cultures, or stories written in English that are set in other cultures.)  I gravitated towards these displays because I like the idea of introducing other cultures and to the notion that there's an unimaginably massive range of people and ways of life in the world, but I was disappointed to find that all the multicultural stories were serious.  They were stories with A Moral, or they were so focused on portraying the beauty and dignity of the culture that they were verging on the Noble Savage archetype. Serious stories have their place, of course, but the current combination of personalities, relationships and developmental stages puts us more in the market for fun and humour at the moment, and I don't see why that should be incompatible with exposing the younglings to the fact of other cultures.

Other languages and other cultures must have their own humorous children's stories. I wish the curation of bookstores made these fall into my hands as easily as humorous English-language children's stories.

Wednesday, January 20, 2016

Things They Should Invent: building emergency keys automatically summon the elevator

From an article about emergency response in highrise buildings:
Fire departments are supposed to have access to a universal elevator key, which gives firefighters sole access to elevators without public interference, the study notes. In contrast, only rarely in pre-hospital care systems do paramedics have access to a universal elevator key. “Availability of a universal key seems like a simple intervention, but it has remained unaddressed for decades,” Drennan wrote
In addition to giving keys to paramedics, they should also have a setup where opening the front (or other exterior) door of the building with the universal emergency key summons the elevator to the lobby.

Currently, firefighters can open building doors with a universal emergency key, and take control of elevators with a universal emergency key.  But they still have to make their way to the elevators before they can summon the elevators.

If the elevators started heading for the lobby as soon as emergency personnel enter the building, then the elevators can head to the ground floor as the emergency personnel head across the lobby. This would minimize waiting time, and the precious seconds gained could save more lives.

Wednesday, January 13, 2016

Things They Should Invent: the option to delete real words from the spellcheck dictionary

"Costal" is a real word. It means "of or relating to the ribs". And I very, very, very rarely have to use it in my translations.  However, I do have to use the word "coastal" with some frequency, and I tend to typo it as "costal" (or as something that autocorrects to "costal".)

"Pogrom" is a real word. It means "an organized massacre of a particular ethnic group, in particular that of Jews in Russia or eastern Europe". And I never have to use in my translations. However, I do have to use the word "program" quite frequently, and sometimes a combination of typo and autocorrect will change "program" to "pogrom".

I would like to have the option of removing these words and others like them from the spellcheck dictionary, so red squiggles appear underneath them as though they were typos. Because, despite the fact that they are real words, they are nevertheless typos. They're not supposed to be there, and I'd find it convenient to have them flagged as such.

I'd also like to have the option of having profanity, slurs, slang words for body parts and functions, etc. treated like typos. They most often aren't supposed to be in my work documents (I have had one or two interesting transcripts, but they were very much the exception), so it would be useful to flag them as such to avoid particularly embarrassing typos.  This seems like something Word could allow users to opt into or out of with a checkbox - and it would have the added bonus of pointing out potentially-controversial words to users who might be ignorant of the potential controversy (perhaps because they're sheltered, perhaps because they aren't writing in their first language), thereby allowing users to make an informed decision about whether to use these words.

The true purpose of spellcheck is not to provide a comprehensive list of "real words", but rather to help users catch errors. Sometimes an error can take the form of a perfectly valid word.  Allowing us to not just add words to the spellcheck dictionary but also to delete words from the spellcheck dictionary would enable spellcheck to better fulfill that mandate.

Saturday, January 02, 2016

Things They DID Invent: a way to get alerted to new items in the library catalogue

I previously blogged that the library should invent a way to subscribe to a particular author or series. Ideally I wanted new titles from a particular author or series to be automatically added to my holds list, but, if that's too complicated, I'd be satisfied with an email alert.

I recently discovered that, while there still isn't an email alert, the library does provide an RSS feed for search results.  This means that I can search for an author or series, add the RSS feed to my feed reader, and get a notification when there's something new available that meets those search criteria.

For example, I blogged a while ago about how the library didn't have a print copy of a book I was looking for called Down the Rabbit Hole.  So after I searched for the book and found only an ebook available, I clicked on the "Subscribe to results" link at the top right, added it to my feed reader, and proceeded with life. And when the library finally got the print version, it show up right in my feed reader as I was scrolling through the day's updates.

The obvious flaw in this approach is that not everyone uses feed readers, but tools for converting RSS feeds to email alerts do exist. (I can't vouch for any particular tool since I don't use them.)

There's also a risk of getting too many false positives - for example, getting a new item in your feed every time the library acquires an existing title in a new format or languages. This could probably be mitigated with robust use of advanced search functions, although I haven't actually experimented with this yet.

I do still think email notifications would be optimal and automatic holds would be ideal, and I'm concerned that RSS might seem opaque to less techy users, but I am glad to see that there is an existing solution to the problem of wanting to know when there's a new title from your favourite author or series, and extra pleased that it's something I can use without any changes to my normal technology use patterns.

Wednesday, December 30, 2015

Things They Should Invent: streetlights with time-sensitive variable brightness

I was walking down a residential side street at about 5:30 pm in the bleakest depths of December, and I found it uncomfortably dark.  The street did have perfectly normal streetlights at perfectly reasonable intervals, but I found myself wishing the lights were significantly brighter.

Of course, the problem with making the lights significantly brighter is that they're right in front of people's houses.  No one wants a giant floodlight just metres from their window in the middle of the night when they're trying to sleep.

But what if they could program the streetlights so they start out brighter in the early evening and get less bright as we transition towards bedtime? We could have a safe, well-lit rush hour even in bleakest midwinter, while still making it possible for people who have a streetlight in front of their house to sleep comfortably at midnight.

In the summer, when it doesn't get dark until 9 pm, the streetlights wouldn't have to start out as bright as they do in the winter, but they could still dim as the hour gets later.  In other words, the streetlights are the same brightness at 9 pm in June and at 9 pm in December, they're just brighter at 5 pm in December (but completely switched off at 5 pm in June because it's still bright and sunny out.)  They wouldn't ever get darker than they are now, they'd just get brighter during hours when no one is anywhere near ready for sleep.

We already have the technology. Dimmer switches have existed for decades (I was originally going to title this "dimmer streetlights" but that would make it sound like I just want the streetlights to be less bright), and programmable dimmers already exist in household products such as the Phillips Wake-Up Light.  If they can deploy this technology on a large scale in streetlights, our streets would be safer and more user-friendly for the vast majority of users.

Friday, December 04, 2015

Things They Should Invent: open source all discontinued products

Sometimes, for various reasons, companies decide to discontinue a particular product, because continuing to manufacture it is no longer an optimal business choice.  Perhaps it's not profitable enough to be worth manufacturing any more, perhaps they prefer to focus their business efforts on other things and it's just not worth continuing to put resources into that particular thing.

The problem with this is that the product is no longer available to any consumers who may still want to buy it.  We're completely at the mercy of manufacturers to continue manufacturing the products that work best for us, and we're left in the lurch when they decide to change their business direction for whatever reason.

Solution: whenever a company discontinues a particular product, they should be required to make the source publicly available for free.  The "source" c\would be the recipe for a food product or beauty product, the pattern for an item of clothing, the technical specifications for a piece of technology, etc. - whatever information is needed to reproduce the product.

This kind of information is usually proprietary, because if the source were available anyone could just make the product themselves and the company wouldn't make any money.  Which is a reasonable rule within the framework of a capitalist society.  However, if the company chooses not to make the product available any more (and, therefore, opts out of making money on it), they shouldn't get to hold it hostage and prevent anyone from ever using it again.


If the company's decision to discontinue the product was in fact advisable - because there isn't demand, because their other products are superior, because the revenue generated by the product doesn't make up for the expenditure and trouble of producing and selling it - then it shouldn't make any difference if they release the source.  But if their decision to discontinue the product was inadvisable, the rest of us shouldn't be punished for their inadvisable business decision.


Variation: if a company alters a product rather than discontinuing it, they have to release the source upon request to individual customers who contact them.  So, for example, the pattern for the my old, beloved Victoria's Secret underwear wouldn't be posted online because they still make the product, but I could email them and say "Your new cotton panties don't work for me - they're itchy wedgie machines! Please send me the pattern of the previous style," and they would be required to send me the pattern so I could make them or have them made myself.

Thursday, November 05, 2015

Things They Should Invent: objective quality and maintenance standards for official residences

With the change of government and arrival of a new Prime Minister, 24 Sussex Drive has been in the news again.  Apparently it's in very poor condition and in need of extensive repairs, renovations and upgrades, but successive Prime Ministers have been reluctant to have the work done because they don't want to be seen spending public money on their residence.

A solution would be to set objective standards both for the quality level that needs to be maintained and the amount that needs to be invested in upgrade and renovating the building.  These standards would be set by people who are experts in building maintenance and heritage preservation, without any involvement by political leaders, so the Prime Minister (or, whenever possible, the National Capital Commission) is just following the rules.

As a starting point, here's a basic framework my shower gave me:

1. Baseline state-of-good-repair standard: This is your basic health, safety, functionality, and "this is the 21st century" standard. If the building doesn't meet this standard, it is to be immediately brought up to standard regardless of the price.  For example, the building needs to be free of asbestos and other poisons, have no leaks or infestations, warmer than 20 degrees in the winter and cooler than 25 degrees in the summer, etc.  Could be based on or inspired by similar existing standards for rental housing, public buildings, etc.  The decision to carry out these repairs is made without the involvement of the Prime Minister or their family, similar to how tenants often get notices from their landlords saying "We will be turning off the water for three hours on Tuesday to repair a leak." The baseline state-of-good-repair standard is reviewed and updated at a fixed interval, by non-political people who are qualified to make this kind of decision, to make sure it still reflects modern baseline expectations for housing and public buildings.

2. New resident refurbishment allowance: Every time a new Prime Minister moves in, they are permitted to spend a certain legislated amount of money adapting the house to their family's needs.  One option is that they're allowed to spend up to a certain limit on changes from a list approved by the National Capital Commission.  An option with less political fall-out (inspired by employers who give employees on business trips a per diem rather than having them file expense receipts) is to simply hand over the allowance, have the National Capital Commission provide a list of what changes are and aren't permitted, and the Prime Minister's family can do whatever they need to.  It might actually be more efficient that way by saving on red tape justifying why they need to paint this room yellow or put heavier curtains in that room.  The amount of the new resident refurbishment allowance is reviewed and updated at a fixed interval, by non-political people who are qualified to make this kind of decision, to make sure it still reflects the needs of a family moving into a new home.

3. Regularly scheduled renovation/upgrade fund: A set amount of money is available at a set interval for whatever renovations/upgrades the building needs most, beyond state of good repair.  The renovations/upgrades are decided jointly by the National Capital Commission and a representative of the current Prime Minister's household. (The optics would be better if there's a housekeeper or someone like that who is very familiar with how well the building works and fulfills its functions but doesn't benefit personally from any upgrades, but if there isn't any such person any resident would do.)  The amount of this fund is reviewed and updated at a fixed interval, by non-political people who are qualified to make this kind of decision. Depending on the amount and the frequency with which it is used, it may be permissible to bank it for later use, or borrow from the next round, if a major expense should arise.  Not every Prime Minister's household is necessarily involved in using this fund - just whoever happens to be Prime Minister when the time to use the fund rolls around. For example, if the fund is only used in years ending in 3, then Jean Chrétien's household would have used it twice (in 1993 and in 2003), but Paul Martin's household never would have used it.

In addition to these amounts, the Prime Minister's family is permitted to spend their own money as long as the changes they make meet the approval of the National Capital Commission.

Because the quantities and frequencies of investment are legislated (or, at least, set out in some kind of official policy), it wouldn't be the Prime Minister's fault that the money is spent - the rules are just being followed.  (The rules could be written in such a way that it is the National Capital Commission that is required to spend the money, not the Prime Minister's household.)  And this heritage building would be kept in decent conditions and be able to fulfill its official and ceremonial functions without being a source of national embarrassment.

This framework could also be used for other official residences, just replace "Prime Minister" with the dignitary who resides there and "National Capital Commission" with the organization responsible for managing the residence.

Friday, October 02, 2015

Things They Should Invent: user manuals for new homes

For most of the first-time homeowners I know, their first major expense was the result of being unaware of a kind of preventive maintenance that was required.

Solution: whenever a builder builds a new home, they should provide a manual listing all the preventive maintenance that's necessary, how often it needs to be done, and how, exactly, to do it.

 At this point, people usually point me at the Tarion checklists, but they're close to useless if you're a newbie.  For example, the first item in the fall checklist is "check exterior finishes".  What exactly is an exterior finish?  How do you check it? Do you just look at it, or is some kind of testing procedure required?  What exactly are you testing it for?  And if you find a problem, how do you go about fixing it?  (Also, what's the timeline like to fix it?  Do you have to fix it right away or can you wait a day/week/month?)  And is this even something that applies to my condo, or is just it for house people?

I want detail, in writing and with useful illustrations.  As an example, simplified from reality (and therefore possibly not perfectly accurate):
HVAC filter

There's a filter on your HVAC system that needs to be changed once a year to keep your HVAC system running smoothly.

1. The HVAC filter can be found inside this access panel. [illustration]
2. Open the panel by pulling on the left side, as shown. [illustration]
3. The filter is below the access panel. If you look down, you can see the top edge of the filter. Remove it by pulling it upwards, as shown. [illustration]
4. If the filter is visibly dirty, replace it. Replacement filters can be purchased from [source] under part number [number].
5. Insert the new filter by sliding it back down into the bottom of the access panel, in the direction shown [illustration].
Builders should provide instructions at this level of simplicity and clarity for every single kind of maintenance for which homeowners are responsible.  This would significantly reduce the expense and inconvenience of unnecessary emergency repairs, thereby making homeowners feel better about their builder.

Since many of the elements in the maintenance manual will be identical for every home built, and since builders tend to construct homes en masse (either with highrise condos or new subdivisions), the cost per home would be negligible and could easily be passed on to buyers without them even noticing. And since builders likely reuse elements in different projects (for example, my builder has multiple highrise projects in progress as we speak, each with multiple hundreds of units, so I doubt they're going to use a completely different HVAC in each) they could spread out the cost even further.

At this point, some people are probably thinking "But once you get used to being a homeowner, you don't need a manual. You know how things work! That's a lot of effort for something that's just needed by beginners!" 
But think about how many things do come with manuals. Microwaves and phones and TVs and office chairs and alarm clocks and wrinkle cream and frying pans all come with instructions.  So why doesn't the biggest purchase we ever make, which affects every aspect of our life every single day?

If it turns out the manual contains information that's new to you, it's a lifesaver!  And if it doesn't, you just tuck it away in a drawer somewhere like you do with the manual for your coffeemaker or your ceiling fan, and maybe when it comes time to sell your home, the next owner will think it's a lifesaver.

Thursday, September 24, 2015

Things They Should Invent: reconcile Vote Compass and Political Compass

When I took the Vote Compass quiz, I was surprised to see that the relative positions of the Green Party, Liberal Party and NDP were different from their relative positions on Political Compass.

I want to make it clear: I'm not complaining that one of the axes is inverted (although it is) or that the scales are different (although they are).  I'm saying that the positions of the parties relative to each other are different on the two tools.

On Vote Compass, the Green Party was the furthest left economically.  In other words, if you drew a line of best fit through the plot of all the parties, their order, from left to right, would be Green, NDP, Liberal and Conservative

On Political Compass, NDP was furthest left economically.  In other words, if you drew a line of best fit through the plot of all the parties, their order, from left to right, would be NDP, Green, Liberal and Conservative.

They can't both be right. Someone, somewhere, must be missing something.  And it's extremely difficult, if not impossible, for an ordinary voter to figure out who might be missing what.

I'd love to see the Vote Compass people and the Political Compass people get together, discuss their interpretations of the platforms, and arrive at a consensus about the relative positions of the parties.

Both tools are trying to achieve the same thing - trying to give voters objective information about which parties best align with their own political views. They could better achieve this, and appear more objective and more credible, by pooling their respective expertise and arriving at a consensus.

Sunday, September 13, 2015

Things They Should Invent: different heating/air-conditioning by-laws for different kinds of buildings

My apartment retains heat.  It holds onto the heat generated by appliances and electronics and me, and heats up as the morning sun shines through the windows.  In the summer, temperature gets warm enough for the thermostat to turn on the air conditioning turns every single day when there's morning sun (and many days when there isn't).

However, because it retains heat so well, in the winter the temperature gets cool enough for the thermostat to turn on the heating an average of one day per year.  Last year it was zero days.  And it only gets that cool if we have the confluence of two sunless mornings plus strong easterly wind plus I don't use the stove during those days.

Because of this, I feel quite strongly that air conditioning is far more important than heating, and would like residential tenancy by-laws to be rewritten so that they don't prioritize heat over air conditioning.

However, not everyone feels this way.  Quite often when I mention it on the internet, someone complains most vehemently that heating is clearly far more important than air conditioning! People would freeze to death if they had to be in a building with no heat, they argue.  I've never been in such a building myself, but they must exist to lead people to feel that way.  If everyone was warm, it wouldn't occur to them that could could be a problem

I previously blogged that they should study whether heat or cold is a problem for more buildings.  But now that I think about it some more, that's actually a red herring.

What they should really do is give buildings a rating for how likely it is to get too warm vs. too cold, and have different by-laws for buildings with different ratings.  Ratings would be determined by an inspection of the building in the summer and in the winter, or some other similarly reliable method. Repeat inspections may be required every X years if buildings evolve or deteriorate enough to justify this.

It could be a simple system with only two ratings ("air conditioning priority building" vs. "heat priority building"), or three ratings ("air conditioning priority building" vs. "heat priority building" vs. "neutral building"), or there could be a more nuanced scale where buildings are given a rating between 1-5 or 1-100 or whatever makes sense.

Using an extremely simple example, suppose buildings are rated "air conditioning priority" or "heat priority", and suppose they continue to use the current calendar-based by-law system rather than switching to a temperature-based system as some recommend.  Heat priority buildings would continue with the current system where the landlord is required to provide heat between September 15 and June 1.  But in air conditioning priority buildings, the landlord would only be required to provide heat between, say, November 1 and April 1.  Or, perhaps, the landlord would be explicitly required to provide air conditioning between May 1 and September 15 (with no explicit requirement of heat, as an analogue to the current lack of explicit requirement of air conditioning).

Basically, the by-laws should be flexible enough to take into account the fact that different buildings of different construction may require different courses of action to provide a comfortable home for tenants.  A one size fits all rule won't work in a city that ranges from Victorian detached houses to glass highrises.

Thursday, July 30, 2015

Things They Should Invent: sitting pants

I recently read an article about a designer who's making clothes for people in wheelchairs:
The mainstream clothing that we buy is cut and drafted for standing. It’s something we don’t think twice about. When we sit down our clothes get all mess up. What I mean by that is that with pants they cut you in your gut and they ride down at the back; Or with a long coat, it will get all bunchy at the front.
Until I discovered Reitman's Comfort Fit, literally every single pair of pants I'd ever worn cut into my gut and rode down in the back when I sat down.  And, since I've spent the vast majority of my life in a classroom or at a computer, that meant my pants were uncomfortable the vast majority of the time.

I'm sure I'm not the only one who spends far more time sitting than standing, especially when at work or in school.  I don't know what sitting pants would look like on a person who's standing up, but some people may well be willing to make the sacrifice.  Added to that, there are situations in which people have to look good sitting down but standing up is less relevant (talk show guests come to mind, and I'm sure there are others).

I'll bet this business and others like it could expand their client base and probably earn higher margins by making sitting pants for non-disabled people who simply spend a lot of time sitting.

Saturday, July 11, 2015

Unnecessary TTC announcements

I was riding a subway northbound on the Yonge line. As we travelled from Davisville to Eglinton, the driver made an announcement: "Attention all passengers: we are currently bypassing Spadina station in both directions on both lines due to a police investigation."

Problem: We were heading north from Davisville to Eglinton, which is directly away from Spadina station.  To be affected by delays at Spadina station, a passenger on our train would have to get out, board a train heading in the opposite direction, and travel quite a few stations.  It's highly unlikely that anyone would do this!

Back in my commuting days, I've been on trains where this happened quite a few times - the driver announces a delay that's behind us, or heading in the opposite direction, and therefore is not going to affect our train at all and isn't going to affect any of the passengers unless they get out and switch to a train heading in the opposite direction.  These aren't system-wide loudspeaker announcements, like you hear made by a pre-recorded voice when waiting on the platform.  These are announcements made specifically by the driver of our one train.

I don't think they should make these announcements. 

One thing I've noticed since I started following @TTCNotices on Twitter is that the vast majority of delays are cleared very quickly, often within just a couple of minutes. I also learned, back in my commuting days, that even delays for which shuttle buses are called are often cleared so quickly that it's better to wait them out than to get on a shuttle bus.

So I think having drivers make a specific effort to announce delays that don't apply to the train will just make passengers unnecessarily worry and stress and think the system is unreliable.  This is exacerbated by the fact that the audio quality of driver announcements is not as good as that of recorded announcements, so it produces some unnecessary "Wait, what did he say?" moments.

If any passengers are going to be affected by the delay in the opposite direction or behind us, they'll have plenty of time to find out when they're waiting on the platform for their opposite-direction trip, or when they look at one of the video screens on the platforms, or when they check Twitter.

But I think nothing is gained by having drivers make an announcement just within their train when the announcement definitely does not apply to that train.

Sunday, July 05, 2015

Things They Should Invent: emails that self-delete once they've expired

1. Sometimes I get coupons in my email that are only good for a limited time or on a certain day, or if I spend a certain amount of money.  Often when I get them, I don't immediately know whether I might be making any purchases that qualify. But then, a few days later, I realize that I might possibly have a coupon that matches a purchase I'm going to be making.  So I search for my email, but the results turn up hundreds of coupons (since I never delete anything) and I don't know which ones are still valid and have to open more emails than should be necessary to determine whether there is in fact a relevant coupon.

2. Sometimes I email someone and get an out-of-office message.  If I'm subsequently sending group emails that are only relevant immediately (as opposed to something they'll need when they get back from their absence), I like to leave the people who are absent off the email list.  The easiest way to see who is absent is to visually scan my inbox and see whom I've received Out of Office messages from. (They have a distinctive icon in Outlook, so I can tell at a glance.)  But, again, the problem is that I can't tell at a glance if the out-of-office is still in effect, so I have to open more out-of-office messages than necessary to determine who I should leave off the group emails.

Proposed solution: optional expiry dates in emails.  If the content of the email is expired, the email is deleted from the recipient's inbox.  This would apply automatically to out-of-office messages - once the recipient is back in office, the out-of-office message is deleted from the recipient's inbox.

Variation: recipients can have the option to turn off the self-deleting (either as for all emails in their inbox or on an email-by-email basis), but the default setting is self-deletion once the email expires.


Or if that's just too much to handle, a technological solution for the out-of-office problem would be for automatically-generated out-of-office messages to state the return date in the subject line. 

Friday, June 12, 2015

Things They Should Invent: train PSWs in feminine facial hair removal techniques

A while back, I came up with the idea that nursing homes should provide free esthetics services so female patients don't have to deal with the indignity of facial hair.

Today, my shower gave me a far simpler idea: PSWs should be trained in hair removal methods that are appropriate for women's facial hair.


By general societal standards, removing facial hair is seen as more optional for men than for women. PSWs are trained in the more-optional removal of men's facial hair, so they should also be trained in the more-mandatory removal of women's facial hair.

As we know from our own firsthand experiences, tweezing out your yucky chin hairs is more of an everyday personal grooming thing that you do in your own bathroom rather than a specialized beauty treatment for which you go to a beautician.  Therefore, it should be treated as such and be part of the patient's everyday personal care done by their PSWs.  (Yes, beauticians do provide more hardcore facial hair removal services.  Barbers will also shave clients if asked, but male patients get shaved by PSWs rather than having to pay to go down to the hairdresser.)

Some will argue that PSWs are already trained in shaving and that's a hair removal method.  But it's not the a correct, appropriate, suitable method for women's facial hair. Shaving results in same-day regrowth and stubble (especially on hairier-than-average people - and any woman with facial hair is hairier than average), which means that the socially-inappropriate facial hair problem will return before the end of the day.  Removing the hair at the root means the removal will last several days and grow back more gently and less visibly, allowing the patient to retain her dignity for longer.

And that's what this really is - a question of dignity.  Tweezing or threading or otherwise removing the hair at the root spares female patients the indignity of facial hair and the indignity of suffering through the masculine-marked process of having their face shaved. PSWs are trained to retain as much as patients' dignity as possible when bathing them, dressing them, toileting them, feeding them, moving them - every single area of daily life.  This should include the removal of unsightly facial hair.

Thursday, June 11, 2015

Things They Should Invent: cellular network detection device

My cellphone uses both the Rogers and Fido networks. The other day I was involved in a long texting conversation while walking around the neighbourhood doing my errands, and I noticed that in certain places I got the Rogers network but not the Fido network, and in other places I got the Fido network but not the Rogers network.

This makes me think that it might be possible for there to be certain dead zones for a particular cell phone provider even within an area that's supposed to get service from them.  Which could be an annoyance if you switch providers only to find that you can't get service in your apartment or in your office.

Proposed solution: some kind of a device that can tell you which cellular networks can be picked up in a particular place.  You carry it around, it detects networks, and it tells you which networks it detects.

These devices could be rented out by cellphone retailers for a reasonable price per day. I'm sure potential customers would be quite happy to pay a reasonable amount to confirm that a signal is available right where they need it, and I'm sure cellphone providers who try to compete on signal quality would be happy to empower potential customers to confirm the quality of their signal.

Currently, if you look on cellphone providers' websites to see where their signal is available, they give a rough geographical map. Since I live in the geographical centre of Toronto, all providers claim to provide service in my neighbourhood.  Nevertheless, there are pockets where the Rogers signal can't reach, and pockets where the Fido signal can't reach, which suggests that there may well be pockets where other signals can't reach.  Cell providers can't reasonably be expected to provide a map of all these pockets, but surely they could provide us with a device that would let us detect them ourselves.

Maybe someone could even make an app that would do this?

Friday, April 03, 2015

Improving upon the parking space management company idea

I previously came up with the idea of a parking space management company, for people who own parking spaces for their condos but don't actually use them.

This morning the shower gave me a much simpler solution: the condo corporation should fulfill this function as a service to residents.

If you own a parking space that you don't need, you sell it to the condo corporation, which buys it at assessed value.
If you want a parking space, you can buy one from the condo corporation at assessed value (if there are any available). 
If you're selling a condo and your buyer doesn't want to buy the parking space, you can sell it to the condo corporation at assessed value.
If you're buying a condo and it doesn't come with a parking space, you can buy one from the condo corporation at assessed value (if there are any available).

The condo corporation can rent out any unused parking spaces at a profit, with the revenues going into general coffers.  When I ran the numbers on my own condo, I determined that renting out a parking space at the going rate in my neighbourhood would pay for itself in 20 years, which would provide an influx of revenue just as the building comes up for major repairs.  Until then, it should be revenue-neutral.

Residents would, of course, be free to sell or rent out their own parking spaces, but if they don't want to do the work themselves, the condo corporation would provide the service.

At this point, you may be thinking "Wouldn't it be simpler for the condo to just own all the parking spaces and rent them out to residents?"  I agree, but, based on the complaints I've read when googling about condos that do this, many car + condo people don't like this approach.  Having the condo corporation manage parking spaces if there is demand for such a service would maximize options for everyone. 

Thursday, March 19, 2015

Idea for a new economic indicator

This post was inspired by, but is not directly related to, this article.

When talking about whether the population as a whole is making economic gains or losses, people often talk about middle class vs. low income vs. high income, or they look at average or median incomes for the population as a whole and for various demographics.  Less often, but sometimes, they talk about the ratio of income to tuition to housing prices. (The Globe and Mail has a useful comparison tool.)

It occurs to me that another useful indicator would be to look at changes in income over time with people who bring various levels of education, skills and experience to the table.  For example, how has the income level of a person with an undergraduate degree and 10 years of work experienced evolved over the years?  What about a newly-minted Ph.D.?  What about a student working their way through college?  What about people who have been freelancing for 5 years?

It might be useful to get somewhat specific (Is the person with an undergrad degree and 10 years of work experience a translator or a teacher or a computer program?), but the data would cease to be comparable if you got too specific (I don't know how informative it would be to track the income of social media specialists or FORTRAN programmers over decades).

If the data is available, it would also be interesting to track negative factors.  How has the income of people who were laid off one year ago evolved?  (i.e. were they more or less likely to get new jobs within a year in previous decades?)  What's the situation of people who started a business within the past two years?  What about people who are involuntary entrepreneurs (i.e. they didn't want to start a business, but couldn't get hired)?

I think this would fill in some blanks, and it has the potential to draw attention to certain problems that may be hidden by the other, more commonly used indicators.

Monday, March 16, 2015

Things They Should Invent in Fiction: Getting To Know You magic spell

A trope that exists in fiction - especially fantasy genres where magic is present - is the love potion.  You get the object of your affection to ingest the love potion, and they fall madly in love with you!  Of course, the problem is that this will never be true love, because it's just the effects of the potion (e.g. Merope Gaunt in Harry Potter).

It occurred to me that what these makers of magic in fictional universes should invent instead is a "Getting To Know You" spell. You cast the spell on the object of your affection, and they instantly know you - your likes and dislikes, hopes and dream, everything that you need to learn about a person to know if they're a good match and to fall in love with them.

In fiction, the protagonist and the love interest often fall in love after plot points allow them to get past their preconceptions and get to know each other's real selves.  (And, in real life, people suffering from unrequited love often feel like this would happen if the opportunity would only arise.) 

At this point, you're probably thinking "But that would ruin the story! They'd get to know each other and fall in love instantly and then there's be no story to tell!"

But what it actually does it open up whole new story avenues!

What happens if the protagonist casts a Getting To Know You spell on their love interest, and this doesn't cause the love interest to become interested in them?

What if someone casts a Getting To Know You spell on the protagonist, but they aren't interested?  And suddenly they have all this knowledge of some random person they're not interested in?

What if the protagonist casts a Getting To Know You spell on the love interest and the love interest appears by all signs to fall in love with the protagonist, but never casts at Getting To Know You back on the protagonist, so the protagonist doesn't know the love interest as well as the love interest knows the protagonist?  Would this mean the love interest is up to something nefarious?

What if spies started trying to beguile their targets into casting a Getting To Know You spell on them in the hopes of learning their secrets, or at least making them more manipulable?

What if the spells aren't reversible, and casting them is a Big Life Step?

What if the spells are reversible, but you have to go on a quest to acquire a MacGuffin in order to reverse them?

And the person you thought was your love interest but who is in fact nefarious and now knows everything about you is trying to use this knowledge to hinder your quest?

In a universe where magic exists and the pitfalls of love potions have been proven, the next logical step would be for someone to come up with a Getting To Know You spell.  I think this would open up new and interesting story avenues.

Wednesday, December 10, 2014

Things They Should Invent: MoralOfTheStory.com

My fairy goddaughter has an uncommon name.  I decided I'd try to find a book with a protagonist who shares her name and, after much searching, was able to find one.  Unfortunately, it wasn't currently in print in Canada and the library didn't have it, so I had to order it from the UK.  Because of this, I didn't know how the protagonist was portrayed or what the moral of the story was.

(I prefer to curate the books I give to children as gifts.  While I don't object to people - including children - reading junk or fluff (as I'm sure you've noticed from this year's experiment of posting the books I read), I like to give them things that are quality.)

Fortunately, my fairy goddaughter can't read yet, so her parents could screen the book for appropriate message and characterization.  If it's not appropriate, they can just not read it to her.

But by this time next year, she'll probably be able to read. So if I decide to send her a book that I can't preview first for whatever reason, she will be able to read it right away without the story being screened for appropriateness first (or, at least, end up in the awkward situation of her parents wanting to take away a book she's enthusiastic about reading.)

And, just a couple of years later, she'll be reading chapter books.  It's one thing to plop down in Mabel's Fables and read a pile of picture books that are a dozen pages each with only a couple of sentences on each page, to make sure that the characterization and moral of each book is something I want to put in front of a child I love.  But it would be quite another thing to have to read several hundred pages (even in the large, easy font of children's chapter books) in order to make an informed choice.  Especially since the pool of children I buy books for is rapidly expanding (Baby Cousin 3.0 just made his debut a few days ago!) and I try not to duplicate purchases among children who are acquainted with each other and might plausibly visit each other's homes and paw through each other's bookshelves. 

 My proposed solution: a single comprehensive website (MoralOfTheStory.com) that describes the ending and moral of children's books.  (Example: "Ending: he tries green eggs and ham and likes it. Moral of the story: try new foods, you might like them.")  It could also give a brief description of the characterization of the named characters  (or, if that's too much, just the title character), so before you buy Amelia Bedelia for a little girl named Amelia, you know that Amelia Bedelia is a bit of a ditz but an excellent baker.

There are websites to tell you whether various children's media is too scary or too "adult" - the exact reasons why they're rated PG, for example.  But, at least for books that are so young they're definitely rated G, I haven't been able to find any single reliable source of the moral of the story or the characterization of the protagonist.

It would be especially useful to integrate this into Amazon, since children's books bought sight unseen would most likely be bought on the internet.